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Apple Remote Desktop (Administrator’s Guide) manuali

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Apple Remote Desktop (Administrator’s Guide) Manuale Utente (184 pagine)


Marchio: Apple | Categoria: Computer | Dimensione: 2.63 MB |

 

Indice

Apple Remote Desktop

1

Administrator’s Guide

1

Contents

3

Contents 7

7

8 Contents

8

About This Book

9

Using This Guide

10

Remote Desktop Help

10

Using Apple Remote Desktop

13

Deploying Software

15

Taking Inventory

18

Housekeeping

21

Supporting Users

22

Providing Help Desk Support

23

Interacting with Students

25

Finding More Information

26

Remote Desktop Main Window

29

Task Dialogs

31

Control and Observe Window

32

Report Window

34

Changing Report Layout

35

Configuring Remote Desktop

36

Interface Tips and Shortcuts

37

39

39

Network Requirements

40

First Time

41

Upgrading the Client Software

42

Method #2—Manual Installation

43

Disabling the Client Software

47

Computer Lists

49

Search column Description

50

Making a New Scanner

52

Making and Managing Lists

53

Editing a Smart Computer List

55

Administrator Computer

56

Computer

57

Access Privileges

59

Services

62

Command-Line SSH Access

68

Setting Up the Network and

71

Maintaining Security

71

Wireless Network

72

Getting the Best Performance

73

Interacting with Users

77

Controlling

78

Control Window Options

79

Sharing Control with a User

80

Controlling VNC Servers

82

VNC Control Options

84

Observing

85

Observing a Single Computer

90

Observing Multiple Computers

91

Sending Messages

92

Sharing Screens

93

Getting Active Task Status

98

Saving a Task for Later Use

99

Editing a Saved Task

101

Upgrading Software

105

Copying Files

106

Copy Options

107

Copying Using Drag and Drop

109

Creating Reports

111

Comparing Software

118

Auditing Hardware

119

Exporting Report Information

125

Maintaining Systems

127

Emptying the Trash

128

Setting the Startup Disk

128

Renaming Computers

129

Synchronizing Computer Time

129

Setting Computer Audio Volume

130

Repairing File Permissions

131

Adding Items to the Dock

131

Setting Printer Preferences

133

Managing Computers

135

Opening Applications

136

Putting a Computer to Sleep

137

Waking Up a Computer

138

Locking a Computer Screen

138

Unlocking a Computer Screen

139

Disabling a Computer Screen

140

Logging Out the Current User

141

Restarting a Computer

141

Shutting Down a Computer

142

UNIX Shell Commands

143

Built-in Command-Line Tools

147

Automating Functions

152

Location

154

Scheduled Tasks

155

Icon and Port Reference

161

List Menu Icons

162

Task Status Icons

162

System Status Icons (Basic)

163

TCP and UDP Port Reference

164

System Overview Report

165

Storage Report

168

USB Devices Report

169

FireWire Devices Report

169

Memory Report

169

PCI Cards Report

169

Network Interfaces Report

170

Network Test Report

172

Application Usage Report

173

User History Report

173

AppleScript Remote Desktop

174

PostgreSQL Schema Sample

180

Index 183

183

184 Index

184




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